What is the estimated delivery time?

After processing, orders are dispatched and delivery typically takes 5-10 working days.Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, or peak periods.

Will I receive a confirmation email after placing an order?

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, We’ll be happy to help you right away.Email: info@emilyoliverlondon.com

Do you offer free delivery?

Yes, we offer free delivery on all orders across the UK.

Can I return my order if it doesn’t fit?

If your item doesn’t fit or meet your expectations, you can return it within 30 days of delivery. Simply keep the item in its original condition and contact our customer service team within 30 days of receiving your order. We’ll be happy to assist you with the return process.

How can I track my order?

You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.Once your order has been dispatched, you will receive an email confirmation with your tracking details. From that moment, you will be able to follow your parcel’s journey to your address.

What payment methods do you accept?

You can pay safely and securely with the following payment methods:Credit Card: Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.